Overview
These privacy policy provisions must be read together with the Smart Station engagement letter. If there is any conflict between the terms of this policy and the engagement letter, the engagement letter will override this policy as far as that conflict is concerned. Smart Station is Smart Station Pty Ltd, a company registered in South Africa, with its offices situated at [Insert Smart Station’s Physical Address].
In dealing with your personal information, Smart Station will always comply with the provisions of the Protection of Personal Information Act (POPIA). POPIA is aimed at protecting your personal information and prescribes what we must and must not do with it. POPIA creates an Information Regulator, which ensures that companies like us manage personal information responsibly. You have the right to lodge complaints with the Information Regulator at P.O Box 31533, Braamfontein, Johannesburg, 2017 or complaints.IR@justice.gov.za.
This privacy policy governs the manner in which Smart Station treats your personal information, which may be collected when you engage with us or use our services. Smart Station respects your privacy and will take all reasonable measures to protect your personal information and keep it confidential, as outlined in this policy, our engagement letter, and POPIA. We are committed to providing you with secure access to our services.
Your Personal Information
Smart Station will regard any information collected about you as personal information. This includes, but is not limited to, your name, identity number, contact details, email address, browsing habits, and financial information. We require this information to provide the services outlined in our engagement letter. If you choose not to provide this information, we may be unable to fulfill our agreement with you.
Your personal information is collected when you interact with Smart Station, including via registration forms, phone, email, post, or use of our website (www.smartstation.co.za) or services. This information is stored securely and is accessible only to authorized personnel. By agreeing to this policy and our engagement letter, you consent to Smart Station collecting, storing, using, and sharing your personal information as described herein. You retain the right to access, update, correct, or opt out of marketing communications at any time.
Use of Your Personal Information
Smart Station uses your personal information to:
Identify you and fulfill obligations under our engagement letter.
Tailor services to your profile and needs.
Share with third-party service providers (listed below) to deliver agreed-upon services.
Third-party services include:
Data capture and organization.
Secure data storage.
Email and correspondence management.
Administrative support.
We ensure third parties adhere to strict confidentiality and security standards. Smart Station may use your information to communicate relevant updates or offers, but will cease upon your request.
Website Monitoring
We gather anonymized data on website usage to optimize user experience. This aggregated data does not identify individuals.
Cookies
Our website (www.smartstation.co.za) uses cookies to enhance your browsing experience. Disabling cookies may affect website functionality.
Third-Party Links
Our website may link to external sites. Smart Station is not responsible for their content or privacy practices. Refer to their policies for details.
Cross-Border Data Transfers
Your personal information may occasionally be transferred/stored outside South Africa. If the destination lacks comparable data protection laws, we implement safeguards to protect your information.
Cookies
We employ robust measures to safeguard your data, including:
Firewalls and virus protection.
Secure access controls.
Regular system monitoring.
Confidentiality agreements with service providers.
While we strive for security, no system is entirely risk-free. We will notify you of any breaches affecting your information.
Policy Amendments
Smart Station may update this policy periodically. The latest version will be posted on www.smartstation.co.za, and amendments supersede prior versions.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Disclaimer
Information on our website is provided for general purposes. Reliance on such information is at your own risk. Smart Station is not liable for any loss or damage arising from the use of our website or services.
Contact Us
For questions about this policy, email us via our contact us page on www.smartstation.co.za.
History
Last updated: 13 January 2025
Smart Station Pty Ltd | www.smartstation.co.za